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1. I can't place my order - what do I do?
We're sorry that you're having difficulties placing an order. Don't worry, we'll help you out. Firstly check the billing address matches the address that your card is registered to . Secondly check that the card number is entered without any spaces or punctuation marks. If after the first two steps you continue to experience issues placing an order, please contact our Customer Services team.
2. Will I get an order confirmation?
Once you've placed your order we'll send you a confirmation email containing all the details of your order.
3. Can I change my order ?
If you no longer want your order, you can return it to us to receive a refund.
4. When will my order ship?
Once we get your order. We take care of it right away so you can get your fake van cleef & arpels jewelry ASAP! All orders are generally processed within 1 to 2 business days and then shipped to you immediately according to your preferred method of shipping.
5. How can I track my order?
We'll send you an email with all the information you need to track your order, so keep a look out for it.
6. How do I return an item?
We try to make sure that you are happy with all of the products( such as replica Van cleef & Arpels clover necklace) we send to you, but if you ever do need to send anything back to us.
7. How secure is your online payment process?
Our payment process is super secure. We don't store your card details, we check to make sure the cardholder address matches the card you are using by personalised security checks. In fact - we uses high-level SSL encryption technology – the most advanced security software currently available for online transactions.
8. Why is the bill of the Credit Card more than the actual amount of your order?
(1).Usually your country's foreign exchange authorities need to charge some fee.
(2).There have exchange rates when transnational transactions on Website, that may cause changes in the total amount.